Your order, step by step
- Check the product details and choose your items.
- Review checkout, delivery charges and payment options.
- Save the order number and follow its payment instructions.
- Allow preparation and courier transit, or confirm urgent delivery.
- Inspect the outer parcel while the courier is present.
Before you accept a parcel
Inspect the outer packaging while the delivery courier is present. If it is damaged, torn or already open, photograph it and refuse the parcel with that courier. Contact HarryToys with your order details and photos or screenshots so we can arrange a replacement shipment. You do not need to book another courier or post the refused parcel back yourself.
Read the full return policy . Your rights and remedies required by applicable consumer law are unaffected.